Help Centre
Play for fun, stay in charge. Set limits, pause your account or close it from your settings, and reach out to groups such as BetGuard, GamTalk or Gamblers Anonymous if gambling stops feeling like entertainment.
Where can I limit my deposits or playing time?
Head to the responsible gaming section of your account to cap your wagers, stakes and deposits, or turn on reality checks and session time alerts. Lower a limit and it applies instantly; raise one and it takes effect after 24 hours.
How do I open an account?
Hit Join, enter your details and confirm you're 19+. Before your opening deposit lands, we confirm who you are and the spot you're logging in from. Once that clears, every game in the lobby switches on.
What keeps my account safe?
We verify your identity with KYC checks and confirm your location before any deposit. Use a strong, private password and never share your login.
What currency does my account use?
All accounts run in Canadian dollars (CAD), meaning your deposits, bets and withdrawals never need converting on our end.
How does the loyalty programme work?
Real money play earns points that move you up our rewards levels, and each level unlocks bigger perks. The top tier is by invitation only.
Do you charge fees?
No. We charge nothing on deposits or withdrawals, but a separate fee could come from your bank or payment provider.
What are the deposit options, and how low is the minimum?
Deposit by Interac e-Transfer, Visa, Mastercard, Google Pay, Online Banking / Trustly, Instadebit, MuchBetter or Neosurf. Each deposit starts at C$10.
Stay in control
- Set limits on deposits, wagers and how much you stake.
- Get reality checks and session time alerts while you play.
- Floor getting too hot? Hit pause with a cool-off. Pick a single day, a full six weeks, or any span inside that window.
- Self exclude or close your account entirely.
- Check your own play with a quick self assessment quiz.
- ID first, deposits after. Before one dollar lands, your identity gets checked and your location gets cleared.
- Lower limits apply instantly; higher ones take 24 hours to start.